Delivery Information

We aim to despatch all orders for next working day delivery in the UK on orders placed before 4pm. For orders outside of the UK, please allow up to 3-4 days for delivery.

Orders placed before 4pm on a Friday wil be processed that day and the next working day counts as Monday. Orders placed after 4pm on a Friday will be processed the following Monday.

We use a secure courier service. We are able to supply you with a tracking number on your request. If you provide your mobile number and/or email when you order, you will receive notification informing you when the delivery will be made.

If you have any questions about delivery or receipt of your items please get in contact with our team by calling +44 (0) 1373 827649 or by emailing info@keratex.com. For urgent assistance please call +44 (0) 7871 426541 or +44 (0) 7969 467388.